LOVEHOMEHOUSE
Payment Options
Payment Options
At LoveHomeHouse, we aim to make checkout simple, reliable, and secure. The payment methods available for your order are displayed at checkout and may vary by location, currency, device, and payment-provider eligibility.
PayPal
When PayPal is available and selected, you will continue through PayPal's secure checkout process to complete your payment.
Depending on PayPal's available options in your region, you may be able to:
- Sign in to your PayPal account
- Pay using an eligible linked payment method
- Use an available guest card-payment option
PayPal availability and functionality may vary by country or region.
Credit and Debit Cards
We support the major credit and debit cards displayed on the checkout page.
Accepted card types may vary depending on your location, currency, and the payment services available at checkout.
By submitting a card payment, you authorize the applicable payment provider to charge the total amount displayed at checkout and confirm that you are authorized to use the selected payment method.
LoveHomeHouse does not receive or retain your complete credit or debit card number.
Payments are processed through the secure checkout and payment providers available through our Shopify store.
Your bank or card issuer may apply:
- Temporary authorization holds
- Foreign transaction fees
- Currency conversion charges
- Other account-specific fees
These charges are determined by your bank or payment provider and are not controlled by LoveHomeHouse.
If your payment is declined or you have questions about a card authorization, please contact your bank, card issuer, or payment provider directly.
Payment Security
Payment information is transmitted and processed using the security controls provided by Shopify and the applicable payment provider.
We do not directly store complete payment card information.
If checkout displays an error after you believe a payment has already been submitted, please check your email for an order confirmation and review your payment account before attempting to place another order.
To avoid duplicate orders or duplicate payment attempts, contact us if you are unsure whether your original transaction was successful.
Currency
Prices may be displayed in an available local or selected currency depending on your location and store settings.
Your bank or payment provider may process the transaction using a different settlement currency and may apply its own exchange rate or conversion fee.
Any currency conversion charges imposed by your bank, card issuer, PayPal, or other payment provider are outside the control of LoveHomeHouse.
Payment Authorization
Some payment providers may place a temporary authorization hold on your account when an order is submitted.
An authorization hold is not always the same as a completed charge.
If an order is canceled or a payment does not complete, the time required for an authorization hold to disappear depends on your bank or payment provider.
Failed or Declined Payments
If your payment is unsuccessful, please:
- Confirm that your billing information is correct.
- Check that your payment method has sufficient available funds or credit.
- Confirm that your card has not expired.
- Contact your bank or payment provider if the payment continues to be declined.
- Try another payment method shown at checkout where available.
For security reasons, LoveHomeHouse may not be able to see the specific reason why a bank or payment provider declined a transaction.
Duplicate Payments
If you believe you have been charged more than once for the same order, please contact us before submitting a charge dispute.
Include your order number, payment date, and the amount charged so our support team can review the transaction information available to us.
Refunds
Approved refunds are issued to the original payment method whenever possible.
After a refund has been issued, banks and payment providers may require additional processing time before the funds appear in your account.
For more information, please review our Returns & Refunds Policy.
Contact Us
If you have questions about an order or payment, please contact:
Email: service@lovehomehouse.com
Website: lovehomehouse.com
Company Information
Store / Brand: LoveHomeHouse
Website: lovehomehouse.com
Operated By: Henan Sanlingsan Technology Co., Ltd.
Email: service@lovehomehouse.com
Registered Business Address:
Room 506, 5th Floor, Dongjia Apartment, No. 155 Jianshe Road, Yingchuan Subdistrict, Yuzhou City, Xuchang, Henan Province, China