Terms of Service

Last updated: September 15, 2026

These Terms of Service govern access to and use of the LoveHomeHouse website, online store, content, features, products, and related services (collectively, the “Services”).

Our online store is hosted on Shopify.

By using the Services or placing an order, you agree to these Terms of Service and the policies referenced in them. If you do not agree with these Terms, please do not use the Services.

Eligibility and Accounts

You must be at least the age of majority in your jurisdiction to make a purchase through our store.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

Products and Information

We aim to describe our products as accurately as reasonably possible, including dimensions, materials, colors, features, and intended use.

However, product appearance may vary slightly because of:

• Screen settings

• Lighting conditions

• Manufacturing tolerances

• Material variations

• Photography conditions

Product images are provided for reference and do not guarantee an exact color, texture, or appearance match.

Customers are responsible for reviewing product dimensions, compatibility, load limits, care instructions, installation requirements, and other product information before purchase and use.

Measurements, Installation, and Use

Product dimensions describe the item itself and may not represent every space in which the item could be used.

Before ordering, please measure the usable width, depth, and height of the intended space and consider possible obstructions such as:

• Hinges

• Drawer slides

• Plumbing

• Appliance vents

• Handles

• Doors

• Trim

• Mounting surfaces

• Other nearby fixtures

You are responsible for confirming that the product is suitable for your intended space and use.

Please follow all assembly, mounting, load, cleaning, moisture, temperature, and safety instructions provided with the product.

Use only compatible hardware and appropriate installation surfaces.

To the extent permitted by applicable law, LoveHomeHouse is not responsible for damage caused by improper installation, exceeding stated limits, unsuitable surfaces, unauthorized modification, misuse, or use outside the product's intended purpose.

Availability and Pricing

Products, pricing, promotions, discounts, and availability may change without prior notice.

We reserve the right, where permitted by law, to:

• Correct pricing or product information errors

• Limit purchase quantities

• Modify promotions

• Discontinue products

• Refuse or cancel orders affected by obvious errors

Applicable taxes, shipping charges, customs duties, and other fees will be displayed or handled as described at checkout and in our store policies.

Orders

Submitting an order constitutes an offer to purchase products from LoveHomeHouse.

We may accept, reject, or cancel an order where permitted by law for reasons including:

• Payment failure

• Suspected fraud

• Inventory errors

• Incorrect pricing

• Address problems

• Product availability

• Legal or regulatory restrictions

• Technical errors

If a paid order is canceled by us, an appropriate refund will be issued to the original payment method.

Payments

By submitting payment information, you authorize the selected payment provider to charge the amount displayed at checkout.

You confirm that you are authorized to use the selected payment method.

Available payment methods may vary by location and will be displayed during checkout.

Shipping, Returns, and Cancellations

Shipping and delivery are governed by our Shipping Policy.

Returns and refunds are governed by our Returns & Refunds Policy.

Order cancellation requests are subject to the terms described in our applicable order and cancellation policies.

These policies form part of these Terms of Service.

Promotions and Discount Codes

Promotions and discount codes may be subject to separate:

• Eligibility requirements

• Start and end dates

• Product exclusions

• Quantity limits

• Redemption requirements

• Geographic restrictions

Unless otherwise stated, one discount code may be used per order.

Discounts generally cannot be applied retroactively after an order has been completed and may not be combined unless specifically stated.

Where permitted by law, we may correct, modify, or cancel a promotion containing an obvious pricing, technical, or typographical error.

Electronic Communications

When you use our Services or contact us electronically, you agree to receive service-related communications electronically.

These communications may include:

• Order confirmations

• Payment receipts

• Shipping notifications

• Delivery updates

• Return information

• Customer service communications

• Policy updates

You are responsible for providing a valid email address and reviewing your spam or junk folders when necessary.

Marketing communications are subject to your preferences and our Privacy Policy.

Acceptable Use

You may not misuse the Services.

Prohibited activities include:

• Violating applicable laws or regulations

• Interfering with website security

• Introducing malware, viruses, or harmful code

• Scraping or harvesting information without authorization

• Impersonating another person or organization

• Providing fraudulent information

• Attempting fraudulent transactions

• Infringing intellectual property rights

• Sending spam or unauthorized communications

• Using the Services to harm another person or entity

We reserve the right to restrict access where misuse is reasonably suspected.

Intellectual Property

The Services and their content, including text, product descriptions, graphics, images, logos, trademarks, layouts, designs, and other materials, are owned by LoveHomeHouse or applicable affiliates, partners, or licensors.

Such content may be protected by copyright, trademark, and other applicable intellectual property laws.

Unless we provide written authorization, the Services may only be used for personal, noncommercial shopping purposes.

Reviews, Feedback, and Submissions

If you submit a review, suggestion, photograph, comment, or other content, you confirm that:

• You have the right to provide the content

• The content is truthful to the best of your knowledge

• The content does not violate applicable law

• The content does not infringe another person's rights

You grant us a nonexclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, and distribute the submitted content for lawful business and promotional purposes, subject to applicable law and our Privacy Policy.

User Content Standards

Reviews, photographs, questions, comments, and other submissions must be lawful, relevant, and appropriate.

Submitted content must not contain:

• Confidential information belonging to another person

• Malware or malicious code

• False impersonation

• Harassment or threats

• Illegal advertising

• Misleading information

• Content that infringes intellectual property rights

• Content that violates privacy or publicity rights

We may review, moderate, refuse, or remove submitted content where permitted by law.

We are not required to publish every submission.

Shopify Platform Notice

Shopify provides the ecommerce platform used for our storefront.

Products available through LoveHomeHouse are offered through the LoveHomeHouse online store and are not sold by Shopify.

Questions regarding products, orders, shipping, fulfillment, returns, refunds, or customer service should be directed to LoveHomeHouse.

Shopify's own terms, privacy notices, and service policies may apply to Shopify's processing and platform services.

Third-Party Services

Our Services may contain or use third-party:

• Links

• Apps

• Payment processors

• Shipping providers

• Analytics services

• Tracking services

• Other integrations

Third-party terms and privacy practices may apply when using those services.

We do not control third-party services and are not responsible for their availability, content, performance, or independent business practices to the extent permitted by applicable law.

Disclaimers

To the maximum extent permitted by applicable law, the Services and products are provided on an “as is” and “as available” basis.

We do not guarantee:

• Uninterrupted website access

• Error-free content

• Continuous availability of every product

• That every product will meet every individual preference

• That every product will fit every space or application

Nothing in these Terms limits any statutory warranty, guarantee, or consumer protection that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, LoveHomeHouse and its applicable affiliates, officers, employees, agents, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Services or products.

Where liability cannot legally be excluded, liability will be limited to the maximum extent permitted by applicable law.

Product Warranties and Consumer Rights

Any product-specific warranty expressly stated on a product page, product packaging, or accompanying documentation applies according to its stated terms.

Except where otherwise expressly provided, and to the extent permitted by law, we do not provide additional warranties beyond the commitments described in these Terms and our published policies.

Nothing in these Terms excludes or limits any statutory guarantee, remedy, warranty, or consumer right that cannot lawfully be excluded.

Events Beyond Reasonable Control

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

• Carrier disruptions

• Customs delays

• Severe weather

• Natural disasters

• Labor interruptions

• Transportation interruptions

• Utility failures

• Network outages

• Government actions

• Public health emergencies

• Supplier interruptions

Where practical, we will make reasonable efforts to communicate significant delays and resume normal operations as soon as reasonably possible.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless LoveHomeHouse and our applicable service providers from claims, liabilities, losses, damages, and reasonable costs arising from:

• Your unlawful use of the Services

• Your breach of these Terms

• Your violation of applicable law

• Your violation of another person's rights

Termination

We may suspend or terminate access to the Services where permitted by applicable law if we reasonably believe:

• These Terms have been violated

• The Services are being misused

• Fraudulent activity has occurred

• Continued access may create legal or security risks

Any provisions that by their nature should survive termination will remain in effect.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or separated from these Terms.

The remaining provisions will continue in full force and effect.

No Waiver

A delay or failure to enforce any provision of these Terms does not waive our right to enforce it later.

Any waiver must be clearly stated in writing by an authorized representative and applies only to the specific matter identified.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent.

We may assign or transfer these Terms as part of a merger, corporate restructuring, sale of assets, transfer to an affiliate, or transfer to a successor, subject to applicable law.

Entire Agreement

These Terms, together with our:

• Privacy Policy

• Shipping Policy

• Returns & Refunds Policy

• Payment information

• Other policies referenced on the website or during checkout

form the agreement governing your use of the Services.

To the extent permitted by law, these Terms replace prior communications relating to the same subject matter.

Governing Law

These Terms are subject to applicable laws and any mandatory consumer protection laws that apply based on the customer's location and circumstances.

Nothing in these Terms prevents a customer from exercising rights available under applicable mandatory consumer law.

Disputes may be heard by courts with lawful jurisdiction.

Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

Continued use of the Services after the effective date of updated Terms constitutes acceptance of those changes where permitted by applicable law.

Where additional consent is legally required, we will obtain it as required.

Contact

If you have questions about these Terms of Service, please contact us:

Email: service@lovehomehouse.com
Website: lovehomehouse.com

Business Information

Store / Brand: LoveHomeHouse
Website: lovehomehouse.com
Email: service@lovehomehouse.com

Registered Business Address:
Room 506, 5th Floor, Dongjia Apartment, No. 155 Jianshe Road, Yingchuan Subdistrict, Yuzhou City, Xuchang, Henan Province, China